Chat — Communication Controls

On this page: Configure who can chat with your child, understand Trusted Friends, and practise reporting. ~5 min.

Step 1: Set All Chat to Trusted Friends Only

In Parental Controls → Communication, set each of these to Trusted Friends only:

Experience Chat — messages inside games
Experience Direct Chat — private messages within a game
Direct Chat — private messages outside games

For children aged 5-8: Chat is off by default. You'll be asked to give consent before it can be turned on. For most young children, leaving it off is the safest option.

Step 2: Understand Trusted Friends

Trusted Friends are people your child has verified through real-life methods:

QR code scan — scan each other's codes in person
Invite link — share a trusted friend link
Contact import — add from phone contacts (ages 13+)

For children under 13, you approve each trusted friend request.

Trusted Friends — share your QR code, scan a friend's code, confirm the connection, and get notified

This is why "Trusted Friends only" is the best starting point. Your child can still chat and play with people they actually know, but strangers can't reach them.

Step 3: Review Your Child's Connections

In Parental Controls → Connections: see all friends, when they were added, who's a Trusted Friend, and remove any if needed.

Parental controls — view your child's connections, trusted friends, screen time, and pending requests

Step 4: Practise Reporting and Blocking

Ask your child to show you how — they probably already know.

Block: Click a user's profile → three dots (⋯) → Block User
Report: Click profile → three dots → Report Abuse → choose reason → submit

Blocking a friend — select a user from the friends list and confirm the block

The goal is for you to know that they know — and that they're comfortable using it.

How Age-Based Chat Works

Since January 2026, Roblox requires a facial age check before anyone can chat. It takes seconds and images are deleted immediately. Users are placed into age groups (5-8, 9-12, 13-15, 16-17, 18+) and can only chat with similar ages.

Age Checks for Chat — which age groups can chat with each other on Roblox

Good to know: Roblox automatically filters all chat for under-13 accounts — blocking personal information, inappropriate language, and contact details. This runs alongside your settings.

Voice Chat

Not available for under-13. Only 13+ users with a completed age check can access voice chat.

Talk Together

Ask your child: "Which of your games need chat to be fun? Which ones don't?"

Ask your child: "Have you ever seen someone say something weird in chat? What did you do?"

Ask your child: "If someone you didn't know sent you a friend request, what would you do?"

Roblox: Age Checks for Chat (Jan 2026) · Trusted Friends (Apr 2026) · Age-Based Communication (Jul 2025) · Safety & Civility · Verified Apr 2026

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